Privacy Policy
Privacy Policy
Petscast Limited respects your privacy. This policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a demonstration or use our smart pet monitoring products and related services.
1. Information We Collect
We may collect contact details and enquiry information that you provide voluntarily, such as your name, telephone number, email address, company name and the content of your message. Our website may also collect basic technical information, including browser type, device information, IP address and pages visited, through server logs or essential cookies.
2. How We Use Information
- To respond to enquiries and arrange product demonstrations.
- To provide, maintain and improve our products and services.
- To protect our website, systems, users and legal rights.
- To comply with applicable laws and regulatory requirements.
3. Sharing and Retention
We do not sell your personal information. We may share limited information with service providers that support our operations, or where disclosure is required by law. We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
4. Data Security
We use reasonable administrative and technical safeguards to protect information against unauthorised access, loss, misuse or alteration. No method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Subject to applicable law, you may request access to or correction of personal information that we hold about you. You may also ask us to stop using information for direct marketing.
6. Contact Us
For privacy questions or requests, contact Petscast Limited at [email protected].